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Health, Safety & Store Updates
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Dear Valued Customer,
Our top priority is the safety of our associates and customers. And now,
more than ever, it’s important to take care of yourself. It can be easy
to forget to do this when you’re busy and managing home life and
workplace responsibilities, but nothing is more important than your
health and safety.
Although it feels different because we aren’t used to it, I remind
myself to keep the proper physical distance when I’m in our stores and
around other people. I also wear a mask when I’m in our stores, and I
encourage you to do so as well. We’ve provided masks for all of our
store associates to wear, and starting this Sunday, we’ll be requiring
our associates to wear them, in locations where they’re not already
mandated. Our associates are also welcome to bring their own suitable
masks or facial coverings to work, if they prefer.
We recognize that some associates, due to medical reasons or other
circumstances, may not be able to wear a mask. We’re sourcing face
shields to provide for those associates, and we’ll also explore other
potential options as needed.
We’ve learned and continue to learn a lot while keeping our stores open
to serve our customers during the pandemic. Earlier this week, we
published the first installment of Sharing What We've Learned: A Blueprint for Businesses,
a resource guide to help other companies – both big and small – create
their plans to reopen safely. This tool provides our recommendations,
learnings and downloadable materials. Learn more at KrogerBlueprint.com.
Thank you for shopping with us, and for being a loyal customer.
Sincerely,
Rodney McMullen
Chairman and CEO |
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Mandatory Face Masks for Associates
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| To create a safer environment for our customers and communities, we’re providing masks for all of our store associates to wear, and starting this Sunday, we’ll be requiring our associates to wear them in locations where they’re not already mandated. |
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March Fuel Points Good Through May 31
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| We understand that you may be driving less these days, so on May 2, any unused March fuel points will be combined with your April fuel points. These combined fuel points won’t expire until May 31. |
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$2 per Hour Hero Bonus Extended
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| The Kroger Family of Companies has extended the Hero Bonus,
a $2 per hour premium, for our hourly frontline, supply chain,
manufacturing, Pharmacy and call center associates through May 2. We’re
so grateful for all the extra time and effort they’re putting into
keeping our stores clean, open and stocked for you. |
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Emergency COVID-19 Response Fund
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| The
Kroger Co. Zero Hunger | Zero Waste Foundation has committed more than
$7 million to support our neighbors during the COVID-19 pandemic. These
donations are funding local food banks and ensuring that children with
school closures have access to nutritious meals. You can join us in our
Zero Hunger | Zero Waste mission by donating online, rounding up your
purchase to the nearest dollar, or by donating $1, $5 or $10 the next
time you shop in-store or place a pickup order. |
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| Rodney
McMullen discusses what we’ve learned while keeping our stores open
during the pandemic, and how we’re helping other companies create plans
to reopen safely. |
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